We are unable to accept returns or refunds unless the products do not arrive in perfect condition. If this does happen, then we can only accept returns within 3 days of delivery of your goods.

Unfortunately due to delivery we cannot guarantee that all orders will arrive in perfect condition and if this is an issue for you when you receive your order then please send us an email at contact@betty-s-bakes.com with a photo of your order when it arrived.

Contact us at contact@betty-s-bakes.com to arrange your return or refund.

Please be aware we cannot accept returns of goods that have been eaten or opened. But if after consuming your order you are not 100% happy then please contact us at contact@betty-s-bakes.com to discuss this.

Please be aware that we can take up to 48 hours to respond.